Cancellation and Refund Policy
At VakilSaabh, we are committed to providing exceptional legal and consultancy services with a focus on transparency and customer satisfaction. This Cancellation and Refund Policy outlines the terms and conditions for cancellations and refunds related to the services purchased through our website.
1. Cancellation Policy
- Service Initiation: Cancellations are only permitted before the service process has started. Once a service has been initiated or documentation work has commenced, cancellation requests will not be accepted.
- Requesting a Cancellation: To request a cancellation, please contact our support team at [contact@vakilsaabh.com] with your order details.
- Approval: All cancellation requests are subject to review, and VakilSaabh reserves the right to approve or deny the request based on the service stage and work already completed.
2. Refund Policy
- Eligibility for Refunds: Refunds will only be processed if:
- The cancellation request is made before the service initiation.
- VakilSaabh is unable to deliver the promised service due to unforeseen circumstances or technical issues.
- Partial Refunds: If a portion of the work has already been completed, a partial refund may be granted at VakilSaabh’s discretion.
- Non-Refundable Cases:
- Services where the process has already started.
- Cases of incorrect information provided by the client.
- If the cancellation request is made after service completion.
3. Refund Process
- Timeline: Approved refunds will be processed within 7-10 business days from the date of approval.
- Mode of Refund: Refunds will be issued using the original payment method or an alternative method agreed upon by both parties.
- Transaction Charges: Any bank or payment gateway charges incurred during the transaction may be deducted from the refund amount.
4. Amendments or Changes to Services
- In cases where you wish to amend the requested service (e.g., change in scope or additional requirements), such changes may involve additional costs and extended timelines.
- Amendments may be treated as a new service request based on the nature of the changes.
5. Contact Us
For further assistance or queries regarding cancellations or refunds, please reach out to us:
- Email: [support@vakilsaabh.com]
- Office Hours: [10AM to 6PM]
VakilSaabh values your trust, and we strive to address every concern with fairness and transparency. Thank you for choosing us for your legal and consultancy needs.